2010 Lexus RX
Although this may be a bit delayed, I feel I must Thank You for the outstanding customer service I received from you during my 2 visits in the past months to remove my personal belongings and see my lovely Lexus for the last time.
You are a great asset to Tustin Ranch Collision Center. You made my life easier to face and hard fact with your pleasant personality. I also would like to thank yo for holding my personal items for a few weeks while I was out of town. Your call to remind me that I still have personal items was so unexpected. I did not expect to see those last items again because of my delay in getting back to you.
You treated my affairs with the utmost importance and that is one of the best services any business can do for themselves.
I am completely satisfied with the customer service I received from Tustin Ranch Collision.
Many Thanks, Best Regards.
2010 Infinity G35
Just a quick email to let you know how pleased I was with the repairs you made on y car. Your service is impeccable and I wish to thank Jon Perez for his excellent follow up with me during the repair process. Everyone did their best to walk me through the process which was new to me. Your employees without exception are professional and very pleasant to work with. I will highly recommend your service to anyoneI know seeking repairs. It was a pleasure dealing with you.
2015 Lexus LX
Besides my car looking as good as new — As I expected — I am so pleased and impressed with your integrity, too! You could have easily charged me for that broken clip. but you were so kind to replace it with an insured part.
I’m sure you often hear, “I hope I never see you again” but ifI ever need any kind of body work on my car, I will always return to Tustin Ranch Collision. And, I’ll certainly refer my friends your way, if they have a need.
2013 Jeep Patriot
I just wanted to give an outstanding report on the level of service that Dale Jansson gave me through the whole repair process. You should feel very fortunate to have someone like Dale representing your organization. I would definitely recommend Tustin Ranch Collision to all of my associates.